Help & support

We are here to help.

Stuck on something, or just want to ask a question? Email us and a real person will read it. Most of the common questions are answered below, too.

Email the team

The best way to reach us is by email. Tell us what you are trying to do and what happened, and we will get back to you as soon as we can. We read every message.

Email us

To help us help you

  • Tell us which paper or page you were on
  • Say what you expected and what happened instead
  • If you can, add the device and browser you used
  • For account issues, email from the address you signed up with
Common questions

Quick answers before you email.

How do I get started with Clevernest?
Create a free account on the sign-in page, then open any ACCA paper and work through its courses in order. There is nothing to pay and no card to enter. If you want to see what is included first, the free ACCA courses page lays it all out.
Is Clevernest really free?
Yes, permanently. Every course, every exercise, every workbook and your study plan are free, with no card, no trial clock and no locked lessons. Two things are optional premium upgrades, the exam question bank and the real-time tutor, and neither of them is the teaching.
Which ACCA papers can I study?
All of them. Every ACCA exam is live and free, from Business & Technology through the Applied Skills papers to the Strategic Professional exams and options. You can start any paper today.
I cannot log in, or I have forgotten my password.
On the sign-in page, use the password reset option to set a new password by email. If you signed in with Google, use the Google button rather than a password. If you are still locked out, email us from the address you signed up with and we will help.
How do I delete my account or my data?
Email clevernestapp@gmail.com from the address you signed up with and ask us to delete your account. We will delete or anonymise your personal data and confirm when it is done, as set out in our privacy policy.
Does Clevernest work on a phone?
Yes. The courses, the question bank and your study plan all work on a phone, which is where a lot of short study sessions happen. Your progress follows your account across devices, so you can drill questions on the bus and pick up on a laptop later.
Is Clevernest affiliated with ACCA?
No. Clevernest is an independent study platform for people preparing for the ACCA qualification, and is not affiliated with or endorsed by ACCA. Official registration, exam entry and fees are handled directly through ACCA.
I found a bug, or I have a suggestion.
Please tell us. Email clevernestapp@gmail.com with what you saw or what you would like to see. Clevernest is a small project and this kind of feedback genuinely shapes what gets built next.
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